Frequently requested knowledge.

These are some of the top "what we don't know" issues we encounter with our clients. The knowledge optimization, change management and strategic planning components that we specialize in are complementary and inter-dependent disciplines to solving our client’s problems.

Examples of “Know what we don’t know…”— Knowledge Optimization challenges we can address:

  • Time-to-productivity for new employees is far too long. How can we reduce that downtime?
  • Many of our most experienced people are near retirement. We need to know how to mitigate the impact of that expertise walking out the door.
  • We need to increase productivity, enhance innovation and get top employee performance.... on half the budget we had last year. How?
  • Every new project feels like we're reinventing the wheel. How do we start with the wheel already there?

Examples of “Know how to change…” — Change Management challenges we can address

  • We're experiencing high turnover. We don't know why.
  • Our sector is increasingly competitive, but our performance is uninspired. We don't know how to encourage more innovative thinking.
  • We’ve been doing really well and we just…won a big contract / are going through a merger / began an organizational restructuring …so life is going to change fast. How do we make sure the changes we need to make are adopted quickly so our performance stays up?
  • We have an important cause yet can’t seem to get traction on advocacy and support. What should we do differently?

Examples of “Know why…” — Strategic Planning challenges we can address

  • Our mission, our market, our customers are changing and we are incredibly busy doing what we know how to do today. How do we make sure we are prepared for this?
  • We hear about Web 2.0 and 3 and even 4.0. How do we know what’s best to help our business and what can we expect?
  • We know we need to get more “collaborative” and “transparent”. How do we achieve that?
  • Budgets are getting tighter and competition is getting stiffer. How do we make sure that we are putting the right effort in the right places?